Monitoring
We have drained the backlog of runs that were waiting to start to unblock new ones. We are now working on ensuring historical runs are replayed and completed as soon as possible.
Identified
Agent runs for some customers have been starting and progressing more slowly than usual. Runs are still being processed and no data has been lost, but individual steps may take longer than usual to start. A small number of runs may stay paused until we restart them.
We've found the cause and are working to reduce the load and clear the backlog. We'll post another update within 60 minutes, or sooner if anything changes.